Keep Changing Lanes will never share any of your personal information.

We hate receiving emails from people we don’t know as much as you, so we value your trust in providing us with this information.

Our programs are presented in simple and practical lessons to ensure that the methods and mindset of success become a part of each individual's thinking, actions, and results and translate into an exceptional return on investment for you when implemented.

I, The CLIENT understand that coaching is not advice; psychotherapy or counselling and I enter into coaching with the understanding that I am responsible for making my own decisions and creating results.

I the CLIENT agree to the following:

I will attend all appointments and calls on time. If I know I will be late, I will call or email ahead of the lesson start time and advise. If I must miss a session, I will give 48-hour notice to reschedule. If I am late, the session will still finish at the original time.

I will…

1. Be honest and participate fully.

2. Recognise that the coaching sessions are a confidential way to look at what I really want, and what it will take to make it happen.

3. Make a commitment to completing all of my assignments and to the action plans I create and do what I have agreed to do.

4. Pay the fees on time. There are No Refunds. Due to the nature of the Programs I cannot receive a refund for any Program or any component or Event regardless of whether I attend or not. All funds will be deemed earned upon activation and having access to the program.

I (the Client) understand that I may experience changes in my body after the sessions for up to 7 days. This is natural and it is a way for my body to release the subconscious and conscious blocks within me. I understand that it is not possible for this coaching to cause any physical harm to me and these sessions can only improve my wellbeing. I do not hold the Practitioners or anyone at Keep Changing Lanes responsible for anything that happens to me.

I also understand that during the period when working with Keep Changing Lanes that it is very strongly advised that I do not participate in any healing modalities including chiro, osteo, acupuncture, EFT or other energy work as this can have a big impact on my body’s ability to process. It is also advisable not to drink any alcohol for 24 hours as this can slow down the process.

Payment Requirement

If paying by instalments, payments are due on the date agreed between us. Payments are set up through Stripe or by Direct Debit and I authorise Keep Changing Lanes to deduct payments. If payments are late a $50 late payment fee will be added. If after 21 days there are no payments made without agreement the debt will be sent to an agency for them to collect on behalf of Keep Changing Lanes Pty Ltd. All fees incurred will be paid by the client.

Responsibility

We would like to take this opportunity to share the Teachers and Client responsibilities.

As your teachers you have our guarantee that we will always act in a polite and professional manner. We will use all our training and experience to get the best possible results for you. We take confidentiality very seriously and will never share anything that you tell us by using your name. Our responsibility is to help you clear your blocks during the sessions, and this responsibility ends at the end of the session, when we hand responsibility for making changes in your life over to you.

Honesty

We require you to be honest during your sessions for our work together to be effective. If we ask you to do something that you are uncomfortable with please let us know.

Cancellation of Agreement

If you, the client, wish to cancel the sessions it must be received by Keep Changing Lanes in writing and any money owing must be paid in full immediately. The Client must understand that it can take time for the nature of this work to be effective and the timeframes for each package have collaborated from the experience of working with hundreds of clients.

Confidential

All information discussed between the client and Keep Changing Lanes in sessions is completely confidential unless something arises that is against Australian Law or agreed otherwise.

Disclaimer

The materials contained are provided for general information only and do not constitute legal or professional advice on any subject. Keep Changing Lanes assumes or accepts no responsibility or liability for any consequences resulting directly or indirectly from any decision, action or inaction based upon or made in reliance on the information provided. By using this published information you hereby agree that you have read this disclaimer and agree with all terms.

Client results are based on individuals who are ready for change and complete the entire program or package. Sometimes, depending on the client’s emotional issues, more sessions may be needed than originally thought. The results during the coaching sessions are not guaranteed. The Client is responsible for making necessary changes in their lifestyle.

By returning this form I am in full agreement with the terms and conditions of this agreement and this agreement indicates compliance with the above requests and understanding of the services provided.